Q1. Can I buy samples before placing the order?
A: Yes, of course. You are welcomed to order the samples for evaluation at the prevailing sample price.
Q2. How soon can I get the samples?
A: Orders for samples will be processed upon payment, and it will take at least 3~7 working days for shipping depending on the address.
Q3. Is it possible to print my own logo on the product?
A: Yes, we provide private labeling services, including logo printing and customized packaging designs at an additional fee.
Q4. What is the lead time for production?
A: It will normally take 3~10 working days after the samples have been confirmed by you in writing.
Q5. What payment methods do you accept?
A: We accept Paypal, TT Bank transfer, Western Union, and trade assurance/secure payments.
Q6. Do the products carry a warranty?
A: Yes! All of our products come with a one-year limited warranty against manufacturing-related defects.